bajjie's Privacy Policy

01 Introduction

bajjie (www.bajjie.cam) is a trusted online gaming platform for users in Bangladesh. We place the highest importance on our users' privacy. This privacy policy clearly explains what types of personal information bajjie collects, why it is collected, and how that information is used, stored, and kept secure.

By using our website and services, you will be considered to have given your consent to the terms of this privacy policy. We recommend reviewing this policy regularly, as it may be updated from time to time. Any changes will be published on this page.

02 What Information We Collect

bajjie may collect the following types of information to provide its services:

A. Personal Identification Information

• Full name, date of birth, and national ID number (required for age verification).
• Email address and contact information.
• Residential address.

B. Financial Information

• bKash, Nagad, Rocket, Upay, or bank account details used to process deposits and withdrawals.
• Transaction history and amounts.

C. Technical and Usage Information

• IP address, browser type, and operating system.
• Device type and unique identifiers.
• Site usage information: which pages were visited, how long was spent on them, and which games were played.
• Information collected from cookies and similar tracking technologies.

D. Communication Information

• Records of communication with the support team via live chat or email.
• Complaints, requests, or any written correspondence.

03 Purpose of Using Information

bajjie uses the collected information for the following purposes:

• Account management: For registration, login, and account verification.
• Age verification: To ensure that only individuals aged 21 or above can use our platform.
• Financial transactions: For processing deposits, withdrawals, and bonuses.
• Customer service: For resolving issues, processing complaints, and providing support.
• Security and fraud prevention: To prevent unauthorized access, fraud, and money laundering.
• Service improvement: To analyze user experience and improve the quality of the platform.
• Communication: To send relevant offers, updates, and important notifications (only where consent has been given).
• Responsible gaming: To identify excessive play patterns and provide assistance to users.

04 Cookies and Tracking Technologies

Cookies and similar technologies are used on the bajjie website. Cookies are small text files stored in your browser that help improve your browsing experience.

A. Essential Cookies

These cookies are necessary for the basic functionality of the website. They are used to maintain login sessions, provide security protection, and operate the core features of the service.

B. Analytics Cookies

These cookies are used to analyze which sections of the site users visit most, what issues arise, and what the overall user experience is like. This information is fully anonymous.

C. Preference Cookies

These cookies are used to remember your language preferences, game settings, and other personalized settings.

You can disable cookies through your browser settings. However, doing so may mean that some features of the site do not work correctly.

05 Sharing Information with Third Parties

bajjie never sells or rents your personal information. However, information may be shared in certain circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
• Service providers: Information may be shared on a contractual basis with trusted third parties for site operations, analytics, and security.
• Legal obligations: Information may be provided to authorities in the case of a court order or legal requirement.
• Fraud prevention: Cooperation with regulatory bodies may be required to prevent money laundering or fraud.

Any third party is contractually bound to maintain our privacy standards. They may not use the information they receive beyond the specified purpose.

06 Data Security Measures

bajjie applies industry-standard security measures to protect your personal and financial information:

• SSL encryption: All data exchanged between your browser and our servers is protected by SSL (Secure Socket Layer) encryption.
• Data encryption: Sensitive information that is stored is kept secure using strong encryption methods.
• Access control: Only authorized personnel can access user information, and they are bound by a confidentiality commitment.
• Regular audits: Our system security is regularly tested and audited.
• Firewall and intrusion detection: Measures are in place to detect and prevent unauthorized access attempts.

However, no one can guarantee complete security on the internet. We strive to provide the highest level of protection, but users are also requested to keep their account password confidential and to notify us if they notice any suspicious activity.

07 Data Retention Period

bajjie retains user information for as long as it is needed or as long as a legal obligation exists.

• All information is retained while the account is active.
• Even after an account is closed, financial records and transaction history are kept for a specified period as required by law.
• Some information may be retained for a longer period for the purpose of fraud prevention.
• If consent for marketing communications is withdrawn, the relevant information will be deleted within a reasonable time.

08 Your Rights

As a user of bajjie, you have the following rights over your own information:

A. Right to Access

You may request at any time to know what information we hold about you.

B. Right to Correction

If there is any inaccuracy or incompleteness in your information, you may request that it be corrected.

C. Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

D. Right to Withdraw Consent

You may withdraw your consent for marketing communications or any other optional processing of your information at any time.

To exercise these rights, email [email protected] or contact us via 24/7 live chat.

09 Protection of Minors

bajjie strictly does not provide services to individuals under the age of 21. We do not intentionally collect information from minors. Age is verified at the time of registration, and additional identity verification procedures are followed in cases of suspicion.

If it comes to our attention that a minor has opened an account, that account will be immediately closed and the relevant information will be deleted. Parents or guardians who become aware of an account registered in the name of a minor child should contact us immediately.

10 External Links and Third-Party Services

Our platform may contain content from game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and Ezugi. These providers have their own privacy policies, and bajjie is not responsible for your interactions with them.

We advise users that they should read the privacy policy of any third-party service before using it.

11 Policy Changes and Updates

bajjie reserves the right to amend or update this privacy policy at any time. For any significant changes, we will:

• Update the "Last updated" date at the top of this page.
• Notify registered users by email.
• A notification about important changes may be shown at the time of login.

If you continue to use the site after changes have been made, you will be considered to have given your consent to the updated policy. Therefore, we recommend reviewing this page regularly.